Difficult Coworkers: How do you deal?
by HeatherB

So I figure that I should just come out and say that I very recently almost quit my job. My "real" job. The one with the salary and the health insurance and the dental plan and the yearly bonus. Chalk it up to a brief moment of insanity when the proverbial straw broke the camel's back. I felt done. 

The reason? God, I wish it were better and stronger other than hitting my limit of irritation but it was because of a coworker. A single coworker who is not a superior and whose faults I could list in paragraph form in bound book that would make Tolstoy jealous. But I will not go there because this isn't about how difficult this particular person is or that I had been warned, it is about my reaction to the difficulty. The way I stormed out and decided right then and there that enough is enough and that it would be a cold day in Hell before I ever helped him again.  Let's just say that the way I reacted was probably not one of the finer moments of my career. In fact immediately after when I was full of rage there was this sudden jolt when I realized my supreme ridiculousness as I marched down the street to find my boss and immediately told him that I announced my intentions to quit but obviously I hadn't quit and he went to get a glass of vodka and told me that I would not be quitting. Ever. 

I doubt that I am a perfect colleague and I would never assume such. I do know that when it comes to entering a new environment (a year is still considered new, correct?) where it is normal for people to stay for at least a decade, it is hard to ease your way in and try to find your groove. But I've been trying to go with the fow and do what I need to do and to ignore everyone else and to focus on minding my own business as opposed to worrying about what Joe in cube seven is up to right this very moment. I just don't care. I'm not an apathetic employee when it comes to the organization as a whole I am just not interested in the comings and goings of those around me. Of course I have been greeted by the utter opposite by those in my surroundings which leads to the unpleasantness and then gossip and then disgruntle employees and well, for those in an office environment; Have you ever noticed that more often than not all of the rumors tend to come from the same source? It all goes through the same channels and tributaries to spill out and it feels as if it is the job of one (or a few) to make office life generally unpleasant.

So how does one cope? Like besides quitting because anywhere you go there will be difficult people. Not everyone will get along and as JEMi from InMyHeels said, it would be nice to get a bit of a warning when about to enter into the land of difficult people: 

Wouldn’t it be nice, when beginning a new job, for there to be fine
print about the type of atmosphere you just got yourself into?  How
were you supposed to know that in this shiny new office with freshly
sharpened pencils that Miss Thing to the right likes to let the team
take the work…all the time.  Or that Miss Thing to your left gossips
for breakfast, lunch, and all the snack times in between? 

But we don't get a warning so it is our job to not only figure out how to do what we have to do in order to get the precious paycheck but also to teeter around those that love nothing more than to invoke annoyance in our lives. Lucel Juliana has a list of Do's and Don'ts when dealing with difficult people. All of which might seem like the obvious answers but when in the throes of reiterating to your colleagues that your job is really none of their business so perhaps they should just shove it, well you try keeping a level head: 

DON’T…

  • Take it personally. When you take it personally, you get emotional and lose the ability to think logically.
  • Go on the attack. Stay calm and keep your comments brief and don’t say anything out of anger and frustration.

What I love about this list is the Don't Take it Personally suggestion. Which is always easier said than done because it is hard not to take it personally when it feels like the office jackass keeps goading you even though everyone else has already pronounced him (or her) a bully or a gossip it still can feel as if all of their bad vibes are concentrated in a laser beam towards the center of your head. The good thing - you know if you can find the good among the madness - is that the difficult to deal with culprit has probably been at it for ages. EVERYONE seems to know about him or her which is why when you are finally exasperated and tell other colleagues that you are thisclose to losing it, they just nod in agreement and fire off the stories of just how awful a particular person can be. An article from Wall Street Journal's Live Mint examines turning office conflict into an alliance

It’s not your imagination. From the petty to the pesky, conflicts in
the office are on the rise due to a younger and more diverse workforce,
according to experts. A recent study by a Canadian professor found that
“workplace bullying,” meaning things such as yelling, criticizing,
spreading gossip, excluding workers and insulting colleagues’ habits,
can be even more harmful than sexual harassment.

Safety in numbers, I always say. Also more witnesses for proof that the office culprit really is a jerk. And if worse comes to worse and let's face it, none of us are completely mature, there is always someone else to commiserate with and misery loves nothing more than company. 

Heather B. has always worked with difficult people and when not having a freak out she just writes the rage away at No Pasa Nada. It's all anonymous of course and always about her reaction but some days it does the trick.  

Comments

 

Why I Am Reticent to Get Back into the Work
Force!

I sooooo hear you on this one!  Thanks for sharing.  It doesn't matter where you go, there is always SOMEONE who will go out of their way to make your life miserable.  I'd had enough of that crap when I decided to stay home with my babies and am having a hard time jumping back out there now, because I just don't want to deal with it anymore!  Alas, I have neighbors that are the same way, so I guess it doesn't matter where it comes from, I'm gonna have to deal with it.  Might as well get paid to deal with it!  Good luck and hang in there, Heather! 

 

Been in this situation....

I agree boymom...No matter where you go there is always that one person who is going to make trouble.  I used to work somewhere once where I had a similar situation and I just get myself together and moved on.  That person has to deal with themselves and I am the better person.  And I agree might as well get paid to deal!!  Nice post thanks for sharing.

Mara http://24stepstogo.blogspot.com/

 

At least it's not your boss...

I'm currently in the last 2 weeks of a job I'm leaving because of coworker issues. But the coworker was my boss. I tried for 2 years, now I am done, new job or no. (I should have known when no one has ever left this job on good terms, I needed the above mentioned disclaimer) However, I do advocate the looking for the good things. As you said no one's an angel and everyone can be a devil, so if you try to only see the good things that's all they'll show you.

 

using crazy coworkers to grow

I shared an essay about "What To Do When Coworkers Drive You Crazy" not long ago, which was originally posted in Al-Anon's magazine.

I think the 12-step approach to this is killer: using this stuff as an opportunity to learn from our own reactions, see what we are doing that perpetuates the situation (even if it's just not setting boundaries or not walking away when we need to) and see what happens when we clear up our side of the street. Sometimes what we find out by doing that is that it's time to quit, of course! 

Working on stuff that way has taught me a ton about my boundaries, where they are and where I'm not standing up for myself, and how I can do that. At my last office job I had an abusive boss and a dysfunctional environment where everyone just let her run amok and those of us who stood up to her got targeted for extra harassment and campaigns to get us fired. Which is crazy-making, and I ended up quitting and talking to HR about her - which it might have been easier to have done in the reverse order.

I worked for myself or for others at home in between and got my current office job about two years later, and it's amazing how different it is with two more years of working on these issues under my belt. Now I have way more skills in recognizing dysfunctional people and dysfunctional workplaces, and I picked a much healthier workplace that actually values my contributions and has great people. There is one person here who really acts out, who acts like she has name-calling, teasing, yelling sibling rivalries with almost everyone - and she doesn't try to pull that weird teasing/bullying with me, because I've learned how to deflect that and she can tell that it won't fly with me on any level. 

 

Wow Can I Relate

 Wow, what a great post. I think many of us have had coworkers that we could have wirrten the above post about. The Don't Take It Personally is so important.

I did have a coworker that I almost walked out because of. In the last year, she and I have worked really hard at getting along. We do get along now. I wouldn't call us friends, but we definately do work together and get along. I really believe some of it is because of my Don't Take It Personally attitude.

Audrey :)
http://audreyshomebiz.blogspot.com